Refund Policy

No Refunds and No Returns Policy

At Pretty Biznez Skincare, we are committed to delivering premium quality and customer satisfaction with our range of skin brightening products, designed specifically for people of color. Our dedication to quality, efficacy, and safety is unwavering, as is our commitment to our customers' happiness.

Understanding Our Policy:

To maintain the highest standards of quality and hygiene, Pretty Biznez Skincare adheres to a strict no refunds and no returns policy. This policy applies to all our products without exception.

Why No Refunds or Returns?

Safety and Hygiene: Our products are personal care items. They cannot be returned once they leave our warehouse for hygiene and health protection reasons.

Integrity of Products: This policy ensures that every product delivered to our customers is new, untouched, and adheres to our quality standards.

Damaged or Incorrect Orders:

We strive for perfection in every order; however, should you receive a product that is damaged or incorrect, please contact us within 48 hours of delivery. We will assess the situation on a case-by-case basis and offer an appropriate solution, which may include a replacement or credit towards your next purchase.

Customer Satisfaction:

We understand the importance of transparency and trust. Our team is dedicated to assisting you with any queries or concerns about our policy or products. We encourage you to reach out before purchasing if you have any questions.

Making Informed Purchases:

To help you make the best choice, we provide detailed product descriptions, a Regimen Guide, ingredient lists, and usage instructions on our website. We recommend reviewing this information carefully to ensure our products meet your needs and expectations.

Feedback and Support:

Your feedback is invaluable to us. If you have suggestions or concerns about our products or policies, please do not hesitate to contact us. We are here to support you and ensure your experience with Pretty Biznez Skincare is positive and fulfilling.

Acknowledgement:

By purchasing from Pretty Biznez Skincare, you acknowledge that you have read, understood, and agreed to our No Refunds and No Returns policy.

Thank you for choosing Pretty Biznez Skincare to embark on your journey to radiant, glowing skin. We are honored to be a part of your skincare routine.