Frequently Asked Questions

Skincare FAQ

Question 

What's the difference between Pretty Biznez Brightening Moisturizers? 

What is Skin Whitening?

Skin Whitening is a treatment designed to give you a skin tone lighter than the one you were born with.

 What is Skin Lightening?

Skin lightening is a treatment designed to treat uneven skin caused by hyperpigmentation, such as sun damage or melasma.

 What is Skin Brightening?

Skin brightening is a treatment designed to increase skin radiance by removing dead cells.

 What is Hyperpigmentation?

Hyperpigmentation is a common skin condition where the skin becomes darkened. It is commonly caused by sun damage or melasma. Hyperpigmentation is a common problem for women and men of color.

What causes hyperpigmentation?

There are many different causes of hyperpigmentation.

You can make hyperpigmentation better by addressing the root cause, protecting the skin, and using treatments to even the color.

What is Hydroquinone?

Hydroquinone is a skin lightening ingredient commonly used in skin lightening products. This ingredient can irritate the skin and result in redness.

Are there hydroquinone alternatives?

There are many natural alternatives. Here are a few: bearberry extract, licorice root extract, kojic acid, azelaic acid, niacinamide, citrus extracts, glycolic acid, lactic acid, glutathione, lemon, mulberry, spinach, aloe vera, honey, oranges, and yogurt.

How long should I allow these products to work? 

Treating pigmentation can take anywhere from four weeks to six months. It depends on how severe and stubborn the pigmentation is.

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Question: Could I use this if I'm pregnant or breastfeeding?
Answer: Skin brightening should be avoided at all costs during pregnancy, as it increases the risk of sun exposure, something expectant moms cannot afford. There's really no alternative to skin brightening during pregnancy, and it should be put off at least until you are no longer pregnant or breastfeeding.

Question: What are good ways to exfoliate?
Answer: Always exfoliate 1-2 times on a weekly basis. We do provide products online that we recommend are great exfoliating products. 

Question: I’m using brightening products and my skin has gotten darker. Are there any concerns I should be aware of during my usage of toning products?
Answer:  Exfoliating too much can dry and irritate the skin causing irritation and inflammation. Inflammation in darker skin tones makes melanin rise to the surface of the skin, which results to hyper pigmentation.  When using brightening products during the day it makes skin very sensitive to sunlight therefore, use brightening products only at night if you can help it, or apply sunscreen spf 30 before going outdoors for skin protection.

Question: Does Pretty Biznez skincare  lighten discoloration underarms, bikini area, and other intimate areas?
Answer: Yes, Pretty Biznez products are designed to fade dark sensitive areas.

Question: I have problems with acne scarring. Will your product help to fade these spots?
Answer: Yes, but it is important to not pick at pimples. Doing so will often leave unattractive scarring.  Being consistent and following a regimen is extremely important to achieve effective results in fading acne scars. After a few weeks of everyday usage, dark marks will appear less noticeable, resulting in a lighter, more even skin tone.

Question: How fast can I expect to see lighter results?
Answer: Our  products is formulated to work on all types of skin as well as different ethnicity. Of course results vary. Most customers see a dramatic improvement within 3 days. Others with darker skin may see results in 3 weeks or more weeks. If no improvement is seen after 4-10 weeks, discontinue product usage.

Question: I would like to lighten my skin a few shades lighter. Which body strength do you recommend? 
Answer: One of the strongest and a HOT SELLER is the Maximum Strength. It is our most aggressive brightening beauty creams for the body and should be used preferably at night. Remember to follow up with SPF 30 sunscreen daily, during and after treatment in daytime in order to avoid further pigmentation. 

Question: Do your products contain sunscreen?
Answer: No, we do recommend using a sunscreen spf 30 during the day to maintain an even skin tone.

Question: Does Pretty Biznez Skincare products contain Hydroquinone or any other toxic substances?
Answer: No, our skin care line does not include any synthetic hydroquinone, mercury, or steroids.

Question: Will it work for all skin types/tones?
Answer: Yes! Pretty Biznez Skincare products works equally well for all skin tones including African American, Asian and Caucasian.

Question: I have sensitive skin, will  Pretty Biznez products, cause rashes or breakouts?
Answer: If you're concerned, you should always test the product on a small area of skin like your elbow or jaw line to make sure you don't have a reaction.

Question: I am not seeing results yet, what should I do?
Answer:  Pretty Biznez products, is guaranteed to show results no later than two weeks. Not exfoliating, cleansing, and not wearing sunscreen can hinder results.

Question: What can I do to avoid tanning, especially in the summertime?
Answer: Use sunscreen. No matter what nationality you are it is also important to exfoliate. Fact nationalities with melanin in their skin have a higher risk of sensitivity to the sun. Also people who have eczema and hyper pigmentation. If you do not use sunscreen, you will increase the risk of sunburn and tanning.

Question: If I apply Pretty Biznez products and then apply sunscreen, will I still get the full benefit of both the products, or will they cancel out each other?
Answer: Yes, you can still apply  Pretty Biznez products and then apply a sunscreen ON TOP. You will still receive the full benefit of both products. It is recommended to use a spray sunscreen. Spray sunscreen is light weight and NOT heavy on the sun.

Question: I noticed some reviews where customers skin tone changed. Will this happen to me, I only want to get rid of dark spot, acne, or just a certain area but I also want to stay my natural skin complexion. Will your products still work without changing someone’s skin tone.
Answer: Our products have the ability to be used however you want them to be used. We have a handful of clients that use Pretty Biznez products as a Beauty Routine. Keep in mind there are people with skin conditions that make their skin darker. In which that is not their natural skin tone. We have low strength products that will NOT drastically change your skin tone, but also correct problem areas. Please send us an email before you order info@prettybiznez.com

Company Policy FAQ’s

Question: What is your return policy?
Answer: Due to the expensive value of our ingredients, we do NOT provide any returns/ exchanges/ or refunds. 

Question: What happens if my shipping address is different from my credit card?
Answer: Cardholder security is always important to us. Please be advised that a Pretty Biznez does not allow shipping to an address that is different from the credit card billing address. Any attempts to use a different address (such as work/friends house) will result in a pending authorization. The pending authorization will automatically be refunded within 3-5 Business days and your order will be cancelled.

Question: How do I know if I received the correct strength?
Answer: We have the strength names on the bottom of the beauty cream bottle, or on the box.

Question: What should I do if I entered the wrong shipping or email address?
Answer: Email us at info@prettybiznez.com with the correct details and information of your order. If your package has not shipped out yet, we attempt to correct the information as soon as possible.

Question: What are the available payment methods online?
Answer: All customer can pay via PayPal, Credit Card, Debit, Visa, Master Card, etc.

Question: I want to know where my order is coming from, where is the company located?
Answer:  Pretty Biznez LLC, is based in Atlanta, Georgia, USA

 Shipping FAQ’s

Question: What days are all orders shipped out, so I can know when to order?Answer: Our processing and handling time frame is 3 to 7 business days after your order has been placed. You will receive an automatic email with tracking once shipped off.If you would like to check the status of your order please  visit our website and click the "Track Order" button from drop down menu.

Question: What happens if I receive a damaged package or my package gets lost?
Answer: All packages are verified and checked by our production before the products are packaged and shipped out. Pretty Biznez, is NOT responsive for any damaged or lost goods during transit by USPS. Please file a claim with your local Postal Service for assistance.

Question: Do you ship worldwide?
Answer: Yes, we ship worldwide. Please be aware shipping prices varies for each country, but our product and prices remain the same.

Question: What should I do if I entered the wrong shipping or email address?
Answer: Email us at info@prettybiznez.com with the correct details and information of your order. If your package has not shipped out yet, we attempt to correct the information as soon as possible.